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Xixin Innovation Releases AI Full-Lifecycle Relationship Platform: From Banquet Gift Ledger to Long-Term Relationship Management

Xixin Innovation has officially released its AI full-lifecycle relationship platform, connecting hotels and banquet hosts through a free digital banquet gift ledger, using an AI relationship steward to accumulate long-term relationship assets, and covering relationship exchange scenarios for both personal life milestones and corporate business milestones.

喜信创新发布 AI 全生命周期人情服务平台:从宴席礼簿到长期人情经营 AI 人情服务

喜信创新正式对外发布 AI 全生命周期人情服务平台。平台以宴席现场为起点,把过去散落在纸质礼簿、聊天记录和记忆里的人情往来,整理成可长期使用的人情资产台账。

平台由四端产品构成:面向宴席主家与宾客的手机用户端、面向平台运营与渠道商家的 Web 后台管理端、面向宴席迎宾现场的 iPad 会场专属端,以及联动酒店现有大屏的宴会厅大屏端。四端共用同一套数据,宴席现场登记的信息会实时同步到主家手机端与后台。

平台解决什么问题

宴席人情往来长期存在三个现实困难:现场登记靠纸笔,字迹与姓名容易出错;礼金与礼品信息分散,事后难以核对;宴席结束后,人情关系缺少持续经营的载体,下一次往来往往要从头回忆。

喜信创新的做法是把这三件事拆开处理:

  • 现场登记数字化:宾客在会场签到端扫码自助填写姓名与关系,AI 对姓名做去重与标准化处理,减少同音字、错别字和重复登记。
  • 礼簿信息结构化:礼金与礼品信息按结构化字段记录,主家可在手机端随时查看与导出,不再依赖纸质礼簿翻找。
  • 人情关系长期化:宴席结束后,人脉台账继续保留,平台按节点提供提醒与祝福文案辅助,帮助主家把一次宴席的关系延续下去。

四端产品分工

终端使用角色主要职责
手机用户端宴席主家、宾客人情资产台账、宴席礼簿查看、节点提醒、喜事通知
Web 后台管理端平台运营、渠道商家用户与订单管理、渠道合伙人管理、内容与数据看板
iPad 会场专属端宴席迎宾人员横屏自助签到、扫码登记、AI 纠错去重、实时同步
宴会厅大屏端宴会厅现场到场名单展示、祝福轮播、隐私分级展示

隐私与资金边界

平台在隐私上采取分级展示机制:宾客在签到端只能看到自己的登记信息,无法查看他人礼金金额;礼金明细仅宴席主家可见。数据加密存储,用户可申请销毁。

资金方面,平台不代收、不清算、不转账。宴席现场收款使用主家自有收款码,平台只负责登记与记录,不介入资金流转。

面向酒店渠道的合作方式

平台的核心增长模式是与酒店渠道绑定:客户在酒店预订宴席,酒店赠送喜信宴席数字化服务;平台提供会场端系统、账号与运维支持,硬件依托酒店现有设备。对酒店而言,这是零成本提升客户体验的增值权益;对平台而言,宴席是刚需且高频的触达场景。

平台当前面向中国大陆与东南亚市场提供中文服务,酒店、宴会中心、餐饮连锁与婚庆服务机构均可提交合作意向。

想了解平台能力或洽谈酒店渠道合作?

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Want to learn about the platform's capabilities or discuss hotel channel cooperation?

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